Podoyo support

Something not working, or a question about your account? Write to us — a person reads it.

Please say which phone you are using and, if a programme went wrong, roughly when you asked for it. That is usually enough for us to find it.

Before you write

My programme failed or never arrived.: Open the app and try the request again — a failed programme can be retried from the home screen. If the same request fails twice, send us the time you asked and what you wrote.
There is no music in the breaks.: Music in the breaks is generated by us and needs no music account. If you chose another source in Settings — Jamendo, Apple Music or Spotify — that provider has to be reachable, and Spotify additionally needs its app installed, signed in, and a Premium subscription; without those the programme plays speech only.
I want a copy of my data, or I want it deleted.: Both are in the app: tap the account icon at the top of the home screen. Export gives you a single file with everything we hold, and delete removes the account immediately.